Returns & Exchange Policy
Legacy Civic™ is committed to quality merchandise and helpful customer support. The following rules apply to merchandise purchases.
Regular-Stock Merchandise — 14-Day Returns
Regular, unlimited-stock items, including apparel and accessories, are eligible for returns within 14 days of delivery. Items must be unused, unworn, and in their original condition, with original tags, packaging, and accessories included.
Limited-Edition & Made-to-Order Items
Limited-edition items have no money-back guarantee and are eligible only for a size and/or color exchange when unworn. Made-to-order items are considered limited edition and may only be replaced with a different size and/or color. These items are not eligible for standard money-back returns.
Damaged, Defective, or Incorrect Orders
Send a complete support email to Support@LegacyMobileSessions.com with your order number, contact information, a detailed description of the issue, and clear, detailed photos and/or video showing the item and problem. Complete documentation helps our team make prompt decisions and provide next steps.
How to Request a Return or Exchange
Email Support@LegacyMobileSessions.com with your order details and requested return or size/color exchange. Contact support before sending an item back so we can provide the appropriate instructions.
Refund Processing
Approved refunds for eligible regular-stock returns are issued to the original payment method after the returned item has been received, inspected, and approved. Processing times may vary by financial institution.
For assistance, email Support@LegacyMobileSessions.com or call +1-234-279-4701.